Car Shipping FAQ: Company and Policy Questions

Company and policy questions that apply regardless of your specific shipment. Questions about a specific service, metro, or use case are answered on that page instead.

Are you a broker or a carrier?

We are not a carrier: we own no trucks. Under federal rules a broker is "a person who, for compensation, arranges, or offers to arrange, the transportation of property by an authorized motor carrier" (49 CFR 371.2, via ecfr.gov, read 2026-09-21), and doing that for an interstate move needs FMCSA broker authority. We do not hold that authority, so we book only moves that start and end in the same state, in Georgia, California, Florida and Michigan. For those we book a licensed carrier in your name, either directly or through a licensed broker that assigns one, pay for the move from the price you paid us, and stay your single contact; the carrier physically moves your car. The broker vs. carrier page sets the three roles side by side.

Can you ship my car to another state?

Not as a booking. Ask anyway and we reply, free, with licensed carriers or brokers that run your lane; you book and pay them directly and we take no payment for that move. See where we ship for the in-state lanes we do book.

Who insures my car in transit?

FMCSA does not require a broker to carry cargo insurance on the vehicle being moved; that responsibility sits with the motor carrier performing the transport (fmcsa.dot.gov, consumer advisory on automobile transporters, read 2026-09-21). Before we confirm a carrier for your shipment we check its FMCSA registration and safety record; ask us for the specific carrier's insurance certificate once your shipment is booked.

Do you own trucks?

No. We arrange each shipment with a vetted carrier; we do not own or operate a fleet. See how it works for how we check a carrier before your date.

Is the price I see final?

The amount we show you is confirmed before you pay. If your pickup window, vehicle condition, or addresses change, we confirm any price change with you before it applies.

Do you ship enclosed or inoperable vehicles?

Both are requests, not priced online services yet. Tell us in your request and a person follows up with whether we can arrange it and at what price. Open vs enclosed explains when an enclosed trailer is worth asking for.

What vehicles and routes are out of scope?

Motorcycles, boats, RVs and heavy equipment; terminal-to-terminal service (how terminal shipping differs); international routes and Hawaii or Alaska. We also do not guarantee a specific pickup or delivery date; pickup windows explains why a carrier works to a window, not a fixed date.

Do you have reviews or ratings?

We are a new company and do not have published reviews or ratings yet; we do not claim any.

Sources

• 49 CFR 371.2, broker and brokerage-service definitions, via ecfr.gov (read 2026-09-21).
• FMCSA, consumer advisory on automobile transporters: broker vs carrier registration and cargo insurance responsibility (https://www.fmcsa.dot.gov/protect-your-move/resources/consumer-advisory-automobile-transporters, read 2026-09-21).